The big companies do it...and with Z Networks you can too.

By utilizing our online tracking system, all trouble tickets that are logged by your company are save online and will allow you to track any task we have completed or issue we have resolved for your company. We want our clients to know what is going on with their network so that there will never be any surprises or gray area.

It also serves as a great place to increase knowledge and awareness of specific, repetitive issues. Knowledge is power, every time one of our clients call in with an issue, it is tracked for our knowledge database and is used as a training tool for our technicians. If one of your employees call in with an issue that has happened to someone else in the past...a strong knowledge database and proper training will help to ensure that the issue is resolved quickly and will little impact to your daily routine.