Z Networks Complete Technology Outsourcing Solutions
Designed for companies with an IT dept or building one. Z Networks sets the pace by implementing policies and procedures that your IT dept can follow and benefit from. We provide your current staff or soon to be hired staff complete access to our internal solutions so your people can have the very best resources available to them. This service is very popular with merging companies, fast growth or companies affected by recent turnover in long term IT staff.

 Complete Technology Outsourcing Solutions includes:

• Frontline call support  with escalation selection (your staff or ours)
• Ticket resolution monitoring and time specific task management
• IT Process management
• End user experience (onsite)
• Helpdesk services (onsite, phone & remote)
• Onsite visits and end user experience (onsite)
• Server Maintenance services (onsite & remote)
• Technology Panning and forecasting
• Project management and budgeting.
• Network Monitoring and management (remote)
• Desktop security management (remote)
• Desktop and server patch management (remote)

Is it common to have internal staff and outsource?
It is very common to have internal staff that provide support for core applications such as an ERP system. And outsource network security and infrastructure management?

What is a typical CTO contract length?
6 months to 2 years. Depending on your needs. Are you rebuilding your IT department, or building from scratch. Are you planning a short term deliverable for purchase? Or a long term plan for growth.