Z Networks Pro-Active IT Services
Z Networks Pro-Active IT support service is a perfect solution for growing companies of any size that see a need for a strong technology environment. Rates are based on the number of machines covered. Pro-Active service is a complete IT department dedicated to your company.

Pro-Active Technology Solutions includes:

• End user experience (onsite)
• Helpdesk services (onsite, phone & remote)
• Onsite visits and end user experience (onsite)
• Server Maintenance services (onsite & remote)
• Technology Panning and forecasting
• Project management and budgeting.
• Network Monitoring and management (remote)
• Desktop security management (remote)
• Desktop and server patch management (remote)

Z Networks provides a project manager to understand your business, your business needs and to develop a support strategy and a long term IT plan. We start with a thorough assessment of your network, computers, servers, and current strategy. (If strategy exists). We then assign re-occurring dates for onsite visits. These dates can be modified in any way that works best for your company. During these visits users can expect Z Networks technicians to assist them in any way and complete small projects and routing maintenance items.

In addition to onsite visits, your company may utilize our helpdesk services via phone or email, and can request additional visits or emergency response. After hours and weekends are also available for project rollouts and critical outages.

Pro-Active services is a complete monitoring, managements, planning, and emergency response solution giving you complete results as if you had a full time team of IT personnel.